I gave my cancellation letter 2 months in advance & they claimed they ""lost"" it while they continued to bill my credit card. And the general manager? She stopped replying to my emails the second the word ""refund"" came up.
The mens locker room smells like mold & the bathrooms are disgusting, the drinking fountain remains broken, and worst of all, the gym is 90 degrees in the dead of summer!
They also lied to me about the ""best deal of the year"" I was getting when I signed up. Through & through, an awful experience, go join a Golds or 24 hour, you won't regret it.
Pros: Decent equipment
Cons: horrible customer service, billing system is a scam