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LA Fitness - Philadelphia, PA - Reviews page 1 - Judysbook

LA Fitness

1435-1441 Walnut Street
Philadelphia, PA 19102
(215) 564-2121
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Personal Care , Fitness

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LA Fitness - Philadelphia, PA


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All reviews seem negative


We were members at Bally's and really enjoyed this place, but since they switched to LA Fitness the level of customer service has been so terrible we had to quit. They lied to us...

Avoid this gym--LIES, TRICKS, SCAMS 2/3/2012

We were members at Bally's and really enjoyed this place, but since they switched to LA Fitness the level of customer service has been so terrible we had to quit. They lied to us about being able to use our previous personal training sessions just to get us to sign up. First they told us we could keep our sessions. Then they told use we couldn't after we signed up. All they do is give you the run around to try to confuse you into staying with them. We set up 3 training sessions, and when we got there the trainer wasn't there. It is so unprofessional, and they don't even realize it. There are so many other gyms in this city. I regret that we wasted our time here. Please don't make the mistake we did. more

Avoid Personal Training - RIP OFF 1/18/2012

I was a member of Ballys when it changed over to LA Fitness in December. I was very happy with Ballys with LA Fitness is a rip off. I had personal training through Bally that was awesome, my trainer kicked my butt and always pushed me using free weights and floor exercises (burpies, planks, etc). I had to use an LA FItness trainer after the change and that was a joke. My 1 hour session was being shown three weight machines and doing three rounds on each, my trainer setting up a consult with another gym member for 10 minutes and then being told to run on the treadmill for 15 minutes. I had bought 16 personal training sessions and was only able to use 2. I am told I can not get a refund because the contract is with the gym and not the trainer. They don't seem to understand that their level of personal training is sub par at best.\r \r more


I just looked up this gym as an LA Fitness member and was surprised to see there were already 12 reviews since it just switched from Bally's to LA Fitness this month. Then I realized that all of the awful Bally's reviews carried over to the LA Fitness name. I'll be going for the first time today, so I'll be able to really report back after I see what it's like, but I think it's important to note for anyone considering this gym that it has just changed hands and may not be anything like what the reviews say. more

This gym is Expensive, Sticky, and Mean 7/8/2009

This gym is the WORST in the whole city! Like so many big gyms, this one is a total con. I signed up with them two years ago, with the promotion that they would take one-third off the full membership price. Of course, that one-third wouldn't kick in until your third year membership and meanwhile, a standard monthly fee was between $55 and $65.\r \r Their equipment is varied, but they have WAY too much of some things, like treadmills, and not nearly enough of others, like weight machines. Most of the gym's equipment is cardio. They only have about two of the same kinds of weight machines there, and if two people are using them, well, then you're screwed. Their bathrooms and showers are so filthy, I can't imagine who'd ever use them. Even their water fountains stink of sweat. It's disgusting, but to the cleaning staff's credit, it's not their fault. The men and women there just don't care about keeping a towel handy, so expect seats and floors to have dripping sweat on them and the whole place to smell because of the low air circulation. The few classes they offer seem to be okay... if you're a veteran of them and in the ""clique"". They don't take kindly to new people signing up for them. It's a closely knit circle of soccer moms and Asian college students there and while anyone is open to join in, the instructors have a close relationship with most of the people already there. So much so that trying to gain their attention as a newbie is quite difficult.\r \r The WORST thing about Bally's though, is the staff. They are the most uncaring, unhelpful gym trainers and staff imaginable. They only see their customers as suckers who have way too much money to waste. And yet, sadly, most of the people at this gym are suckers who have too much disposable income. About 90% of the members there are successful women with high paying jobs (which makes sense given the location) and they're there before work in the morning and after work in the evening. They spend money on all the overpriced garbage that Bally's sell, and the staff considers them to be perfect suckers. \r \r But what's worse is how they treat the ones who aren't the ""pretty people"" who go there for a combined four hours every day. If someone isn't your standard gym fanatic and are just going there to get in shape because they are overweight (which are the bodies of 99% of the city of Philadelphia) then the staff will be so evil and cruel to them. Of course, up close, they'll pretend to be nice, but you can easily overhear them in their offices cracking jokes about ""Shamu"" and how disgusting they are. I mean, they should be given credit for trying to better their health, and yet, instead, they're made fun of! And this is a good three-quarters of the entire staff! Only a very few select handful there actually give a damn about people's health!\r \r So in short, this is Philadelphia's biggest (and possibly only) over-priced Hollywood type gym, that suckers wealthy fools into crippling contracts and makes fun of them once they get there. Plus the place is always stinky and sticky. Avoid this gym altogether! It's ONLY upside is the convient Center City location, which anyone can get to by car or public transportation. If you have the kind of dough to waste on a Bally's gym, then I'd suggest you buy a Bow Flex and DVD's, instead. It couldn't possibly be any more expensive. Pros: Convient location, a lot of exercise machines Cons: Expensive, dirty, cruel gym staff, careless trainers more

Worst Gym 8/22/2008

PLEASE DON'T sign up for a Bally's membership. They care only about making money; not about your health. I spoke with a trainer at the Walnut St. Bally?s who seemed to have an interest in my personal health. I was skeptical about getting into a contract, but he reassured me that I could cancel if I wasn?t satisfied, but it turns I can't. He flat out lied to me! It turned out he just wanted to make some money by signing me up and now I?m stuck for 3 years!! You can?t just stop paying because they?ll have the credit companies track you down. Don't join this Bally's or any other. It's a terrible company. They really don?t care about their members. They are an ugly corporate giant and they?re just out to get your money?whether you have it or not. Please don?t give them your business. Cons: Trainers don't know much about health. more

Billing Scam 3/24/2008

I am in the process of trying to cancel, and I cannot get Bally to stop charging me. Trust me--stay away! more

WORST Gym in the CITY 4/30/2007

This place is the worst gym I have ever been to. Do not sign up for membership here. You will regret it. more

Huge scam, beware! 2/8/2007

I also joined this gym in 1993 and was scammed into signing one of those contracts which it took forever to get out of. However, I DID finally get out of it, and TWO DAYS AGO I was contacted by a credit agency saying that I still owe Bally's money from 1993! I don't still have the letter from them (I've moved several times) so apparently I have to pay it! They are the WORST EVER. Do a google search on them before you join, they have a lot of complaints against them. more

Mediocre 7/12/2005

First, the trainers are simply fitness trainers -- nothing more. They are able to demontrate mostly calisthentics but not strength-training. I recommend that new members skip the personal training sessions and stick with the normal membership. I got bitten and scammed. Next, the gym's layout is a bit awkward, focusing more on cardio machines than weight machines. It is primarily due to the influx of women (since the gym primarily consists of women, rather than men). The free weights are stuck in the basement, and the Nautilus machines are stuck on the fourth floor. Third, if you go in with high expectations, you will come in disappointed. This gym is mediocre and average. Pros: relatively clean, friendly members, high-tech equipment Cons: "fitness" trainers, cardio focused, relatively expensive more

Not Worth It 2/25/2003

Aside from their 3 year contract, the facilities at this location were subpar. I had been a member at the KOP facility (also regional headquarters) and was happy. this location has no sauna, steambath, or pool. Moreover, the equipment is average at best. The showers have only one temperature and the free weights are in the basement, separated form the rest of the gym. Do yourself a favor and pick one of Philly's many other gyms. more

I'd rather be fat 10/11/2002

This place, like so many other Bally Total Fitnesses I've experienced, is part of the biggest con ever. They have good facilities but you are tricked into singing contracts that take years to escape. Just do an internet search on it before you join. And check with the better business bureau for their Townson, MD location. Pros: newish machines, towel service Cons: repetitive music, inadequate service, scam more
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Owner Message

  • As one of the largest, most experienced health club chains in North America, Bally Total Fitness is committed to improving the health and quality of life for people through personalized, accessible wellness programs. Bally provides the highest quality...


  • The Scene
    Most Ballys stick to the basics for their design. Televisions broadcast silently above multiple rows of cardio machines; mirrored walls act as the primary decorative components....

  • 7/29/2008 Provided by Citysearch

Additional information

  • Payments:

    American Express, Master Card, Discover, Visa
  • Neighborhoods:

    Center City West, Center City

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