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LA Fitness - 1 Reviews - 9143 De Soto Avenue, Chatsworth, CA - Personal Care Reviews - Phone (818) 882-5912

LA Fitness

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9143 De Soto Avenue
Chatsworth, CA 91311
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(818) 882-5912
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Personal Care , Fitness

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LA Fitness - Chatsworth, CA
LA Fitness - Chatsworth, CA

Reviews

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Terrible customer service(in fact there is no service). I was a Bally's member for the past 12 years and realized LA Fitness took over the gym I go to. When I went in the first ti...

Poor excuse for a health club 1/31/2012

Terrible customer service(in fact there is no service). I was a Bally's member for the past 12 years and realized LA Fitness took over the gym I go to. When I went in the first time I was told to surrender my Bally's card for the new LA fitness card. I did this. the new card they give you is small and designed to fit on your key chain,ok, no problem. The second time i go i can't find my card. Im standing at the counter and there's a. young girl sitting behind the counter. She looks at me, like,yeah, what can I do for you. I tell her im here to work out but I don't have my card with me. She looks at me like im six years old and reply's, ""where is it"" I told her i wasn't sure. She then reply's, $5 bucks. I said,huh,? she says again It's five bucks for a replacement. I told her I'd pay the fee in the event I can't find it by the next time i come. The whole vibe at this place is uninviting. The employee's are dis-ingaged with the customer. the only time they appear to be pleasant is when they are talking among themselves. the equipment is old and a lot of the machines have tears in the seat and backrest cushions, there's paper and trash on all the floors, the life cycles are falling apart. It's just a shabby excuse for a gym that's newly been taken over. Since Bally's is gone I'm finally going to go check out 24 hour fitness in Northridge. more
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Owner Message

  • As one of the largest, most experienced health club chains in North America, Bally Total Fitness is committed to improving the health and quality of life for people through personalized, accessible wellness programs. Bally provides the highest quality service, facilities and products in a fun, friendly, safe and welcoming environment. With nearly 300 convenient locations, Bally is almost always close by. Plus Bally has memberships with no long-term commitment available. Want to try us out first? Download your free guest pass now!

Editorial

  • The Scene
    Most Ballys stick to the basics for their design. Televisions broadcast silently above multiple rows of cardio machines; mirrored walls act as the primary decorative components....

  • 6/20/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Thu. 5am - 12am;Fri. 5am - 10pm;Sat. - Sun. 8am - 8pm
  • Payments:

    Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Chatsworth, North Valley

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