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LANIER PLUMBING COMPANY - Austin, TX - Reviews page 1 - Judysbook

LANIER PLUMBING COMPANY

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2300 Pasadena Dr
Austin, TX 78757
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(512) 450-1673
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LANIER PLUMBING COMPANY - Austin, TX

Reviews

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Best

Best customer service, prompt response, great service, they took care of the problem within 1 hour, and did great work Pros: Reliable, Prompt Service, Communication Cons: ...

Worst

Had good luck with them putting in a water heater, but when they put in my sink they put in a faulty drain, which I had to provide. When they came back, they put in a chrome drai...

Editorial review from Citysearch 11/9/2012

My family has been in real estate sales for some 40 years and we have necessary referred numerous plumbers over the years and Lanier is top notch.\r \r I've used them for years for my own plumbing needs and have referred them to my clients with confidence. I do a good bit of business in older, central Austin homes and Lanier is very well versed in the challenges of inspecting and working on older systems. \r \r They provide fast, friendly service at a reasonable price and most importantly, my clients have been pleased. There is almost always some unpleasant surprise on an older system and what matters to me is the way it is handled. Lanier has always taken care of me and mine with integrity. more

poor service..don't stand behind their work 10/20/2011

Like another reviewer, Lanier did damage to my property and refused to repair the subsequent damages.\r I had used Lanier off and on over the years and never had an issue. However , an improperly installed pipe caused a water leak and water damage. They refused to repair the subsequent damage or even offer to return the money I had paid for the original work.\r Bottom line, if something goes wrong and Lanier makes a mistake, they will not stand behind their work. more

plumbing 11/20/2008

i have used lanier plumbing for years and have always had great service and very friendly plumbers show up.they all ways showed up on time and do what they said was needed to complete the work in a timely manner and cost. .also great office people to answer the phone and very knowledge of plumbing questions.i would give there phone number to anybody needing a plumber.\r \r dw Pros: thumbs up more

Not a man of his word 10/8/2008

Breaks a contract with us and tells me that "I can back out at any time" after starting a business relationship with me. Didn't finish the contract, and I lost money. Don't fall into the same trap. more

Not a man of his word 10/8/2008

This guy agrees to a contract only to tell me later when he wasn't finishing ""I can back out at any time"" - I don't think this is the type of business we need in Austin. People need to do what they say they will do, or not be in business. Save your money, call someone who will stand behind what they say they will do. more

okay 6/25/2007

Had good luck with them putting in a water heater, but when they put in my sink they put in a faulty drain, which I had to provide. When they came back, they put in a chrome drain in a white sink and still charged me the labor for it. I guess I'll get another plumbing company to fix the problem. more

Fast Service 8/16/2002

Best customer service, prompt response, great service, they took care of the problem within 1 hour, and did great work Pros: Reliable, Prompt Service, Communication Cons: Not enough plumbers, Over worked, Work too hard more
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Additional information

  • Hours:

    Monday: 6:00 AM - 4:00 PM; Tuesday: 6:00 AM - 4:00 PM; Wednesday: 6:00 AM - 4:00 PM; Thursday: 6:00 AM - 4:00 PM; Friday: 6:00 AM - 4:00 PM; Saturday: Closed; Sunday: Closed
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Crestview - Wooten, Crestview

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