I read previous reviews and I have never had trouble like that before. The worst problem I've had is a long line of customers. Yes, they always try to sell you something like a coolant flush or air filter but that is their job. I politely decline and that's that. They aren't pushy at all. In fact, it doesn't even seem like a sales pitch. It's more like ""hey, we noticed you haven't had the recommended service and we want you to know you can do it here instead of the dealership"". If I decline, the print the recommended service at the bottom of my receipt. I've taken these recommendations to my dealership and they agreed that they needed to be done and stated that they were not trying to sell me unnecessary services. Also, a couple of the mechanics have pointed out things I needed to get repaired that they aren't able to service for me. They seem to genuinely care about the customers. I've always had great service and friendly attitudes and I've been going there for over a year. Maybe they've gotten a better manager since the previous reviews. I've never seen an upset customer there. I can't say that for the dealership I go to!
Pros: Conveniently located
Cons: Can get busy causing long lines