JavaScript is not enabled.
Koons Silver Spring Ford Mitzu - Silver Spring, MD - Reviews page 1 - Judysbook

Koons Silver Spring Ford Mitzu

Claim
marker
3111 Automobile Blvd
Silver Spring, MD 20904
marker
(301) 890-6100
Incorrect info? Correct your listing

Reviews

( 2 )
( 0 )
( 0 )
( 1 )
( 2 )

Best

SIMPLY WONDERFUL! We had an EXCELLENT experience! This store is under new ownership....Koons Automotive has moved into Silver Spring and has purchased the old Castle Ford...make ...

Worst

I had great service with the sales team... unfortunately the finance and customer service teams are unprofessional and need to be replaced. I was warned not to purchase here and I...

Unprofessional Conduct 10/23/2014

I had great service with the sales team... unfortunately the finance and customer service teams are unprofessional and need to be replaced. I was warned not to purchase here and I see why. more

HORRIBLE. DO NOT GO THERE!!!!!! 1/22/2013

Was absolutely lied to. The people I dealt with were the stereotypical slimy car salesman. Promised a price, drove 2 hours to purchase, then was mistreated and completely wasted my time. Here are the top 6 things that happened that are truly unbelievable. 1) When I said I'm here to purchase the car at the price we agreed to over the phone. They then said, "Well, what words did I actually say on the phone. Did I say "we WOULD sell you the car at that price, or I COULD sell you the car at that price?" Are you kidding me? 2) I was told "I would hate to sell such a pretty car at that price". Well then DON'T tell me you would on the phone and make me drive out there. 3) Then they said they just couldn't let the car go at that price so my wife and I said ok and walked out. Then, of course, three different sales people come running out wanting to "make a deal". Then noticing we were angry for wasting our time...they offered us a gas credit. Are you serious? 4) I was told over the phone that they ALWAYS beat Carmax trade in values on car. So I had my car appraised at Carmax first for $7500. I then took the same car to this dealership where I was told this guy always beats Carmax. This dealer offered me $5000. Really? You NEVER get beaten by Carmax? They just killed you by $2500. 5) Then the best part...as we are walking out of the dealer we saw 4 car salesmen on the phone saying "wait wait...I'm talking to the guy". First of all....who the hell is "the guy" and how can 4 of you be talking to "the guy" at the same time. Purely ridiculous and comical. 6) Then remember that sweet offer they gave me for trading in my car...miraculously when my wife and I were walking out, they upped their offer to $8000. Seriously...in a matter of 4 minutes you are going to offer me THREE THOUSAND more dollars? And the best part...they never even looked at my car. I saw it sitting in the same spot the whole time. This place is full of absolute crooks. This is the exact reason why people shop at Carmax. more

AWESEOME EXPERIENCE! 10/21/2011

SIMPLY WONDERFUL! We had an EXCELLENT experience! This store is under new ownership....Koons Automotive has moved into Silver Spring and has purchased the old Castle Ford...make sure to disregard any previous bad reviews before 2011. more

Koons Silver Spring 9/30/2011

There aren't many times when purchasing a new car is such a great experience....thanks to Koons in Silver Spring, I came in and bought a new F-150 and love it! They went beyond the call of duty in securing the truck I wanted and even delivered it to my home! Now that IS great service! more

Run to another dealership 8/2/2005

DO NOT BUY A CAR FROM CRYSTAL FORD ON AUTOMOBILE DR IN SILVER SPRING!!! This is the worst dealership ever. The sales staff are rude and just trying to get paid. The service department is rude and will lie about what is actually wrong with your car. I've brought my car in for several services only the dealership will perform and have taken it elsewhere after only to find out that not only was the problem not fixed but more problems were found that could have only happened with the help of a little tampering, for example unscrewing connections so that the gas valve would accumulate dirt, etc... more
< Previous 1 Next >
HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Additional information

  • Hours:

    Mon-Sun: 12:00am-12:00am
  • Payments:

    Discover, Master Card, Visa
  • Neighborhoods:

    Fairland

Best Deals and Recommendations