If you are ever in a horiffic situation that causes you to get 3 car payments behind, don't expect tva to work with you or help you out in any way. I even offered to pay all three car payments that day. I was on my way to make ALL 3 of the payments and he told me flat out "NO" I begged and pleaded as much as I could and nothing would help. I realize it is my fault that the payments were behind and that was an obligation that i broke but when something tragic happens beyond your controll what can you do? I think the worst part is I have had the account for almost 2 years prior and never missed a payment! So stay clear from TVA CREDIT UNION. I WOULD TELL ANYONE AND EVERYONE TO SWITCH BANKS....
Pros: the tellers are great
Cons: anyone in collections and I do mean they are cons