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Knoxville Pediatric Associates PC - Knoxville, TN - Reviews page 1 - Judysbook

Knoxville Pediatric Associates PC

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1124 E Weisgarber Rd
Knoxville, TN 37902
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(865) 525-0040
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Reviews

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Best

I went to this place right up until I turned 18. The doctors were always really friendly and never seemed impatient when I was hesitant to get a shot. They have a sick side and a ...

Worst

We took our daughter and loved the office, staff, and doctors. Unfortunately their system and billing process is so terrible it greatly outweighs the positives. For 7 months they ...

Horrible Customer Service 10/6/2014

10/6/2014 Receptionist (Kristin) just hung up on me while I was speaking. What did I receive? A rant about needing to immunize our children and people who don't immunize their children are what's wrong with the world. I explained twice that we do immunize our children, but she would not listen. I suppose they are wealthy enough and don't need my money......... more

Rude Staff!! 8/13/2012

We have taken our children here for several years, but the last few times we have had to deal with this office on Weisgerber, it has been awful. The staff is rude, and act as if they are high and mighty. I am over paying hundreds of dollars to have to put up with such rude people. It is a shame, because they actually have good doctors there--but I will be finding somewhere else to take my children. more

Billing Nightmare! 7/7/2012

We took our daughter and loved the office, staff, and doctors. Unfortunately their system and billing process is so terrible it greatly outweighs the positives. For 7 months they sent bills to an incorrect address, even after 4 phone calls confirming they had our new address. Each time they said they had our new address yet kept sending bills to our old one. Someone didn't do their job and only changed the listed address and not billing. So now they sent it to collections!! They drop the ball and I get screwed!!! Not worth going to this office, fools work there. more

STAY AWAY FROM THIS OFFICE!!! 2/23/2011

I first want to say overall KPA is a great practice, but stay away from the Weisgarber office. After 5 yrs I moved to knoxville and decided to change to KPA's office closer to my home..... BIG MISTAKE!!! I think the biggest problem is the office staff, they are so rude and unorganized, the left hand has no idea what the right hand is doing. I have had nothing but problems out of this staff from day one. We have see several doctors mostly at the blount county office and I must say they are absolutley awesome.... Please stay away from the Weisgarber office choose one of the others..... more

Dr. Pagett is the best doctor in Tennessee!!! 11/29/2007

All 3 of my children has been going to Dr. Pagett on Weisgarber every since they were born. She has won numerous awards because she is such an outstanding physician!! Me and my children love her to death! The only downside is the fact that once they put you in a room, the wait time is very long. Usually, we only have to sit in the waiting room for about 5 minutes, but once you get a room, it takes forever. Other than that, I highly recommend Dr. Pagett to anyone! more

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Knoxville Pediatrics 8/20/2005

I went to this place right up until I turned 18. The doctors were always really friendly and never seemed impatient when I was hesitant to get a shot. They have a sick side and a well side so you don't have to worry about your child getting sick when they are just there for a checkup. The waiting room is really nice and kid friendly and the wallpaper in the different rooms is really fun looking. I used to love getting a different room each time I went so I could see all the different patterns. more

Great Pediatric Group! 8/18/2005

My son goes to KPA at their Cross Park Office. This group saw him in the hospital and was highly recommend by friends. On our first visit, we had a guided tour by one of the nurses who explained all the policies and procedures and how the visits would go. They have a dry erase board in the hallway so that you can see where you are in line. For the first year, they recommend that you see several of their docs until you find one that you love. Then you can make specific appointments with him/her. They have a well side and a sick side which is nice and the staff is very friendly and helpful. more

Favorite Pediatrics Group! 8/16/2005

I have been taking my children to see Dr. Robert Barnes at Knoxville Pediatric Assoc. for over 5 years now. They were recommended to me after our previous pediatrician moved out of town. The offices on Weisgarber are nice and clean. There are two separate entrances for Well and Sick patients. The waiting rooms could use a brighter makeover and toys and books should be added. Well visits should always be scheduled in advance as this office books up quickly. I do often have extensive waiting times for well visits (difficult with a cranky 2 year old) so be prepared and bring your own snacks & entertainment. But if your child is sick, they should get quick and appropriate care. The staff are friendly and highly qualified. Dr. Barnes himself goes above and beyond when it comes to the welfare of your child. If tests results aren't returned quickly - he'll go find them. He will take his time with you once he is there (explaining the wait) and any parent can appreciate that. more
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