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Knowles Lp Gas - Wind Gap, PA - Reviews page 1 - Judysbook

Knowles Lp Gas

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6428 Sullivan Trl
Wind Gap, PA 18091
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(610) 863-9016
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Main categories:

Propane

Related categories:

Business to Business , Industry , Fuel

Reviews

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Best

I've been a customer for ten years and I have found them to be reliable and responsive to concerns.

Worst

I use them only because my landlord says I have to. They literally drive past my house every single day of the week, but will make me wait up to two weeks without a delivery. I ra...

Not So Good Anymore 8/2/2011

customer service seems helpful, but I had to switch because add-on costs escalate every year. When I quit Knowles, the ""administrative cost"" for delivery was $9.99 a trip, plus they were finding other ways to nickel and dime me. There are a few well-known suppliers in the area that deliver with no hidden fees. It pays to call around. If you want your best deal, buy your own tank...at least 500 gallon if possible. Knowles will not tell you this, but you can do much better with someone else. more

a little picky on their delivery schedule. . . 8/26/2008

I use them only because my landlord says I have to. They literally drive past my house every single day of the week, but will make me wait up to two weeks without a delivery. I ran out of cooking propane when I first moved in because I was not used to their system and they left me and my two small children with no way to cook for thirteen days. Then they tried to charge me an extra charge because I was out. (They wouldn't deliver, which is why I ran out.) They did forgive the charge, but I was told -get this -not to let it happen again. There seems to be a large difference in customer service depending on who answers the phone. Pros: Low Cost Cons: schizophrenic customer service and weird delivery schedule more

Great Company. Great Customer Service. 7/12/2007

I've been a customer for ten years and I have found them to be reliable and responsive to concerns. more
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