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Kleen Kare Cleaners & Laundry - Cayce, SC - Reviews page 1 - Judysbook

Kleen Kare Cleaners & Laundry

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919 Knox Abbott Dr
Cayce, SC 29033
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(803) 796-0661
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I have had my clothes cleaned by this business for the last 9 months. In each instance, I paid for the dry cleaning with a check. I scratched through my old address and wrote in m...

No feel for customer loyalty 4/5/2011

I have had my clothes cleaned by this business for the last 9 months. In each instance, I paid for the dry cleaning with a check. I scratched through my old address and wrote in my new one. Today, I was informed that the business does not take checks with old addresses scratched out. The lady behind the counter called her manager and confirmed this policy. They seemed not to care about the last dozen or so checks with altered addresses. (all of which were good ) more

Worst Cleaning and Customer Serivce 11/23/2010

When I arrived (as a first time customer) to this location, I was greeted very rudely. Nevertheless, I stayed and dropped off my clothes. Big mistake on my part. To make the long story short, they provided me with inaccurate quotes. They didn't honor a coupon listed on their own website (blamed it on their computer). Most importantly, they DID NOT dry clean my clothes. When I picked them up, they looked exactly the way they did when I dropped them off. I will not be using their service again. more

Clothes not clean, poor customer service. 3/17/2008

The quality of this cleaners is horrible! Just recently I took a law enforcement uniform and a dark sweater in to be cleaned (4 dark blue pieces). The uniform was coated in several spots with white clay dirt. When I got it back, not only was there still white clay on the pants and shirt, but all 4 of the pieces were completely covered in long animal (dog? cat?) hair! In addition, the shirts still smelled of sweat and deodorant! I had all 4 pieces redone. They came back somewhat cleaner but STILL covered (less so) in animal hair! I chose to use a roller at home to remove the hair. The sweater had to be redone again, spots were still not gone. There never is anyone in charge. I was offered a refund but could not get it once they knew I was not coming back! I was told I could use the refund only as in store credit! One staff member was extremely rude and disrespectful. I have used them for the past several years with reasonable results (never great) and will not return. The owner never followed up and made no effort to satisfy an unhappy customer. I do NOT recommend this cleaners to anyone! I will be filing a complaint with the local consumer agencies. Pros: Quick turnaround Cons: Clothes not clean, animal hair, wrinkles, no customer care. more

Kleen Kare has sloppy, terrible service. 2/26/2008

Shirts come back wrinkled and STAINED. They advertise $1.25 laundered shirts with $10 of dry cleaning but if you don't watch the bill you'll end up paying $1.65. $.40/shirt isn't going to break the bank but it is indicative of their character. more
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Owner Message

  • <ul><br><li>Dry Cleaning</li><br><li>Leather</li><br></ul>

Additional information

  • Hours:

    IN BY 10:00 OUT BY 5:00 ; FULL SERVICE ON SATURDAY 7:30-6:00 ; MON-FRI 7-6:30
  • Neighborhoods:

    West Metro

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