My car wouldn't start, so we called around trying to decide where to take it. Unfortunately we didn't read reviews first, and settled on this place. We asked them how much it would cost for us to have the car towed to them, and for them to give us an estimate- and they replied that it would cost $55. We agreed, and had the car towed.
They said that we needed a starter and new battery, and that it would cost $500! They justified the cost by saying that the starter alone is $250, but I researched online and found that O'reilly has starters for my car priced at $85. I also suspect that I don't actually need a new battery, since it has never given me problems, and apparently these people have a knack for exaggerating repairs.
So we declined their estimate, and went to go pick up my car. We were charged the expected $55, PLUS a surprise $80 labor fee that we never agreed to. When my husband asked about it, they did not apologize or admit that they forgot to warn us about the charge. The man got extremely defensive and basically accused my husband of lying.
It was a horrible experience, and I would definitely not recommend anyone to this shop.