I took my pup in today to get his Rabies vaccination. The two ladies at the front desk barely recognized that I had entered the building (conversating about their individual lunch menu's instead) As I was a new customer they had to get our information, which took awhile, as she was still having the lunch conversation. I was charged $36 after explaining that I needed the vaccination and that was all. (I thought this was high for a shot, but didn't buck it because I wanted to get my pup in to a groomer and needed the vac. first) One of the ladies came out into the waiting area that I was in, picked up my dog and handed him to the other lady across the counter. She then stuck the shot in, but he wiggled. She decided he had either peed or had knocked the needle out and hadn't received the vac. So she went around back and got another shot. This time she went back behind the counter with the other lady and stuck him again. Again he wiggled and the needle came out, but this time she had not pushed the vac. out of the needle. She then stuck him for a third time and was able to get the vaccine in. They never weighed my dog to know how much injection to give him, nor were they sure how much of the first injection he had received! They handed me my dog back, with very little apology, and I left. Upon getting into my car I looked at my receipt to see why it cost so much for a shot. The receipt read $16 for rabies vac. $20 for vet tech visit. Mind you they did NO visit with my dog other than pick him up and stick him 3 times. It wasn't until I got across town that I glanced at my receipt from when they scanned my credit card. It read $74. I drove back to the vet office, and asked to see the vet. I was told he was in surgery. The lady did not apologize for the mistakes but she did refund the overcharge. I told her I was disappointed that it took 3 attempts to administer the vaccination (which she abruptly tried to deny and said it only took two - I told her, "I saw you stick him three times", and she grinned), and that I didn't believe the so called tech visit was worth $20. She said she could have charged me for an office visit that would have been $40. I asked when the veterinarian would be out of surgery so that I could speak with him. She said he would be able to speak around 1:30, because they would be having lunch from 12:30-1:30. She said I should leave my number because the veterinarian would be too busy to take a call. I left my number with her for the veterinarian, and have not heard from him as of yet. It is now 5:30. ~ I would give no stars if the rating system would allow it.