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Kim, John Y, Dds - Gateway Dental Ctr Of Seattle - Seattle, WA - Reviews page 1 - Judysbook

Kim, John Y, Dds - Gateway Dental Ctr Of Seattle

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700 5th Ave # 1616
Seattle, WA 98104
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(206) 343-8929
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Dentists

Reviews

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Best

Dr Buchanen and his staff are great professionals, possible the best in Seattle. In addition, their office is located high in what used to be called the Key Tower in downtown Seat...

Worst

I was a patient of Dr. Buchanan's for 8+ years and never had any issues with his care or the quality of his work. When I got married, my husband (who hadn't seen a dentist for 15...

Be Extremely Aware 2/26/2008

I have great sympathy for administrative support, but the rude staff at this office will cause you big problems through incorrect scheduling and communication problems. I don't have enough room for details, but years later their creditor ignores the court verdict and appears as the only negative on my credit report. I am considering another suit against the office. Aside from that, I didn't get the most comfortable feel that I was dealing with professionals, rather that this might have been the only place that would hire them. more

Decent Dentist Worst Receptionist 11/9/2007

This would have been my second trip to Gateway Dental, but after trying to make an appointment with them this morning, I changed my mind after speaking with the rudest receptionist I've ever encountered. (Danetta) I asked her what the name of the previous hygenist was the first time I visited. I just wanted to insure I don't have her again, because she was a little rough. I didn't mention this to the receptionist, because I didn't want to sound like I was complaining. The receptionist's tone was condescending and rude. She rudely corrected me and the person I saw during my last visit was not a hygenist but just an assistant who performed my x-rays. I then said, ok, can we talk about making an appointment. Then silence. So I said, Hello? she then raised her voice and rudely said, "I"M LOOKING!!!! I asked her if she was having a bad day. Then she raised her voice and went on and on accusing me of having a bad day and I couldn't get a word in. I asked if she always yells at her customers and never lets them speak. She finally quieted down enough for me to cancel my appointment. I'm sure Dr. Buchanan is a good dentist, he needs a better receptionist who can control her anger and leave her personal issues out of the office. Forget the view, i'd rather have a pleasant staff than have a rude receptionist ruin your day. more

Dentist chair with best view in town 8/16/2005

Dr Buchanen and his staff are great professionals, possible the best in Seattle. In addition, their office is located high in what used to be called the Key Tower in downtown Seattle. What a gorgeous view of downtown and the sound. Tourists normally have to buy a ticket for a vantage point like this. They also have a discounted dental insurance program they can recommend to make their services more affordable. more
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Additional information

  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Pioneer Square, Downtown

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