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Killeen Overhead Doors - Killeen, TX - Reviews page 1 - Judysbook

Killeen Overhead Doors

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1505 Martin Luther King Blvd
Killeen, TX 76543
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(254) 690-3667
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When I called about an issue regarding a malfunctioning light, I was yelled at by both the lady that answered the phone as well as the manager. After yelling at me, the manager f...

Worst Customer Service Ever! 7/22/2011

When I called about an issue regarding a malfunctioning light, I was yelled at by both the lady that answered the phone as well as the manager. After yelling at me, the manager finished her tirade by stating, "That's just too F***ING BAD!" and hung up on me. I had not used foul language, I had not yelled at either of them. I was just trying to explain why I didn't feel I should have to pay the service call fee since the issue came up as a result of a repair being made to my garage door. They insisted that it was coincidental and were not at all interested in hearing my point of view. I do not recommend dealing with this business if you expect any kind of legitimate customer service, and if you expect to not be nickeled and dimed over issues that a good business would be happy to remedy at minimal cost. These people should not be working with people. more
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