They have been servicing my home for over 10 years and have taken care of rats, spiders, ants, and any other problems I may have. They have excellent service and their technicians are thorough, prompt, and careful. We have dogs and they always toss out their water bowls and turn them over before spraying so the solution doesn't get in the dog bowls. I appreciate this kind of care. I also have many, many pottted plants and they are careful not to knock anything over. Dawn always calls to remind me when they are coming and she is one of their greatest assets!