The world is filled with too many great key lime pies to have to deal with Kermitt's rudeness. He should be thankful he has a great location and friendly staffers because if it was just him, there would be absolutely no repeat business. Pie is marginal (cake ""crust"" rather than graham cracker). Price for shipping the pie is criminal. The laid-back friendliness that inhabits and defines the aura that is Key West is lost on this proprietor.
Pros: Location, staffers
Cons: Hostile proprietor