Let me be very clear---the 5 star rating I am giving is for Kevin Charles himself, and all his employees!!!!!
Let me be very clear--- if I were to give a rating to the "new owners", this would be a negative star rating.
I left a previous review, before the "new owners" took over under the name Tbttrjpiesmom, please do use this review for any consideration regarding Kevin Charles personally, or any of his employees! They are and always have been fantastic, respectable, and caring people, who ran a beautiful salon!
-My last haircut at this salon was in Sept of 2007, and I was shocked to walk in and see the changes the "new owners" had made. They cut the salon size in half, all of the stations seemed crammed in. They painted it dark, dank, and depressing. The decor did nothing to help the dark and dank. They added a big tv on the wall, which made me think of a something you'd see on the wall at a sportsbar. They no longer had a spacious area to peruse hair products. Nothing in the "new owners" salon was spacious, comfortable, relaxing, friendly, or likeable in anyway shape or form to me. They chose not to introduce themselves. The "new owners" decisions and changes removed all appeal from the salon. It no longer felt like the salon it once was, and I chose to not go back.
I read "follow me"'s review--- EVERYONE NEEDS TO FOLLOW THE GIRLS TO THEIR NEW LOCATION!!
As previously stated, I would drive 5 hours for Kevin to cut my hair, and his girls to do my perms, etc. I would still make the drive, and I will follow the girls. The employees who left were being wise, as the "new owners" were losing the excellent reputation that Kevin and his employees had established, with the undesirable way they remodeled and ran the salon. Sorry thumbs down for the "new owners".
I STAND BEHIND KEVIN CHARLES AND HIS EMPLOYEES 100% !!
Pros: I am ecstatic, the girls have left, and are in a much improved situation, and desirable salon! I will follow them!
Cons: I don't know these people, but I hope the "new owners" are able to realize their choices and decisions made, gave them the outcome they have. Just too drastic a change for me! Good luck with that.