Moving out was AWFUL. I only got back 1/3 of my deposit. I was charged for cleaning (after I spent 2 days following their LONG cleaning list), mowing the lawn (after it was just mown) and cleaning the fireplace (even though I didn't use it). I have never been charged cleaning fees in any rental I've been in. I was also held responsible to professionally clean the carpets (I couldn't rent a steamer and do it myself) and de-flea the house. I have never come across a landlord who would hold the previous tenant responsible, both time-wise and financially, to prepare the house for the next tenant. I left the house better than when I moved in. I spent hours and hours pulling dandelions out of the lawn, the shower door was black with mildew when I moved in it leaked like crazy, not just dripping. All I can say, is go into this with eyes wide open. Take pictures when you move in and when you move out. You need to protect yourself against this agency. Also, if you have a pet, note the money you pay is a non-refundable pet fee, not a deposit. I thought the de-fleaing when I moved out would be covered by this money, but any extra pet charges have to be paid out of pocket or out of your deposit. The fee is just for the privilege to have a pet in one of their properties. I'm trying to get some of the charges reversed, but I have little hope. It looks like this will be a very expensive lesson learned. With the money taken from my deposit and the professional services I had to pay for beforehand, it has cost me about $1,000 to move out of a Kalles property. Please take my story to heart and protect yourself from Kalles Properties - take lots of pictures and document everything. I hope no one else has to learn this same, costly lesson.
Pros: OK rental rates
Cons: LOTS of hidden charges