Long story. I called in sick on a Friday and live all the way out in LI. I called the office to see if they can save me a trip and prescribe me antibiotics. They called me back in a couple of hours and the doc gave ok and prescribed me antibiotics. I provided the girl the phone number to my pharmacy. I later went to pick up my presc. but the pharmacy said no one had called and the doc office was already closed for the weekend. Well, as I wasted 3 days of getting sicker instead of better, I went straight to the office on Monday to pick up the prescription cuz I didn't want further delays. Well, the girl I spoke to on Friday was at the desk. When I explained the situation of how my presc was not called in, she looked and said ""oh, I did it electronically to CVS"" I was in utter shock, I just looked at her and said, ""I gave you the number to my Stop and Shop Pharmacy"" So she just says, ok-wait a sec and prints a new prescription for me. Like first, she didn't even apologize for the whole mess and like where the hell she get CVS?!?! Am I suppose to know some how on my own where she arbitrarily sends it to!?!? To top it off, out of curiousity I called the CVS in my town and there was NOT a prescription waiting for me. Wasn't sure of her name in the office, but sounds like Vivienne...next time I call I don't want to deal with her!!!!!
Pros: Great doc, calls you with results, listens to you
Cons: His office staff needs to learn to get it right!