These people are very honest..I have had a pool for over 15 years and have tried many different pool places. They have literally cut my cost of owning a pool in half. I bring them a sample of my pool water in the beginning of the year, and they help me get it crystal clear in a matter of days for alot less than any other place ever did. I never walked out of another pool place without spending over a $100 just to start it! They are also a friendly and fun bunch of people...I would never go anywhere else.