I have to say this consignment store really needs to learn a thing or two about doing business. I have given this store several tries but have always come out disappointed. I am able to forgive the small things like their clothes really are over priced, and they pay very little for your used goods. I figure I can go to Target, Kohl's, Macys... and shop the clearance racks and do much better. If I am really feeling like a bargain prowess I will try my luck at garage sales and Goodwill! As far as paying very little for my stuff that is not a huge deal either. I have learned to take my stuff to other consignment shops that pay better first. Better yet, sell on ebay! What I can not forgive is the owner's lack of concern and compassion. My 12 month old was cut by one of the shopping carts in the store. I told the owner about it and she simply dismissed it and said to put the cart aside as she would have her "Hubby" grind down the sharp piece that cut my baby. That was it. No apology. No "Is your baby okay?" (He wasn't and have a nice 1 inch scar now.) Instead she cut me off mid - sentence and went to the next person at the buy counter. It appeared to me by her response that she knew some of the metal carts were sharp and that when they caused someone harm she would then deal with the issue! Bad business I say! After vowing not to go back, I did (3 months later) only to find a single mother pleading with the owner to buy something from her. She was offering up all kinds of her son's toys in hopes to receive a single dollar. You see, she feared her son's tooth would fall out that that evening and she didn't have any cash for 2 more days. She wanted to make sure the tooth fairy could visit! Wouldn't you think a woman in the kid stuff business could have found it in her heart to save this poor woman some humiliation and give her a dollar for her child? I say SHAME ON YOU!