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Just Brakes - Austin, TX - Reviews page 1 - Judysbook

Just Brakes

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3318 S Lamar Blvd
Austin, TX 78704
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(512) 416-9988
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I have had to take my 03' Mazda 6, back to their Wm. Cannon Location 3 times in 3 months!!!! I know my language when it comes to vehicle repairs, so I made them cover it under th...

Just Brakes...Just Sucks!! 4/19/2010

I have had to take my 03' Mazda 6, back to their Wm. Cannon Location 3 times in 3 months!!!! I know my language when it comes to vehicle repairs, so I made them cover it under the warranty, as they were trying to double-talk their way out of it. BUT, then they said they had to special order the part. I waited the next day, and the part was the incorrect one. So, instead of just taking the blame for ordering the wrong part, they blamed it on the parts wharehouse, saying that there are two options and the wharehouse sent the wrong one. So, when I told them to go to the Dealer to get the part, they said they could not. That I would have to wait another day for the part to come in. I am a loyal customer to whom ever does vehicle work for me. But I will never take ANY of my other vehicles to Just Brakes!! I hope they read this so they can fix their crappy business trade!! Pros: They are good at taking your money. Cons: They are good at taking your money!! more

Don't go to Just Brakes 1/10/2010

I first went to 'just brakes' about 3 years ago. They claimed that I needed all new brake pads and routers($450). I went ahead with it because they claimed that I was lucky to have gotten as much mileage as I had out of the brakes (40k miles)\r After they ""fixed"" the brakes, they were still squeaking. I took the car back several times and it was never repaired. I went to a different repair place- they found a $60 repair and the squeaking was gone. So the $60 repair was probably all that I ever needed.\r Just recently, I was told that my front brakes needed to be replaced by the dealership (and the brakes were squeaking). I took the car in to Just Brakes for the lifetime warrantee replacement and they claimed that the brake pads were in like new condition and the squeaking was the back brakes routers. I fell for their scam and paid to have the routers re-surfaced. Well, guess what? the brakes are still squeaking. \r I don't know what it will take to get them to actually honor their lifetime warrantee and I don't know that I would even trust them to replace the front brake pads after reading all the online reviews about them. Pros: not busy Cons: not busy because everyone knows they're crooks more

Crooks, Liars, Theives!!! 3/7/2007

These people are the worst kind of crooks! They lied to me, held my car hostage to make me pay much more than I should have for more service than the vehicle needed, and then their customer service specialist that i called told me I was a liar. I realized after being taken for far too much money, that I had signed away my right to any legal recourse against the company. Don't waste your time or money with these guys; I think that the other review of them must have been written by an employee. Do yourself a favor and go elsewhere. Pros: they had free coffee Cons: slow, deceitful, costly. You sign away your right to take them to court before they look at your car. more

These guys are great, really! 1/29/2007

If you expect a good brake job (and not a rip-off which is what we've been programmed to expect),\r you'll get a great deal here. Really, and more than that, at a fair price. I took a car in that was overdue for a \r brake job and these guys called to tell me exactly what was needed and no more. They even put their heads together to get me the best deal. Hey, you won't find a better place to get your brakes fixed, really. Oh, and they got everything done the same day! Pros: professional, great advice and suggestions more
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Additional information

  • Hours:

    Mon-Sat 7:00 AM-6:00 PM,Sun Closed
  • Payments:

    Discover, Visa, Master Card, American Express
  • Neighborhoods:

    South Lamar

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