I LOVE this place, and shopped here for 9 years. Their specialty is birds/parrots; I'm afraid I can't comment much about the other animals since I only do my bird-shopping there. I got my first parrot here 10 years ago, and right now am getting my 4th one from them. Great bird selection, very healthy and happy animals. They take great care of the birds, the place is always clean, and the staff is very knowledgeable. Hand-fed babies are available at a competitive price. Their toy/food selection is sufficient, but not diverse, although they can special-order pretty much anything you ask for. Their prices are only a little bit higher than your average PetsMart, but it is well worth it since you are getting exceptional-quality animals.