I went to the salon because a girlfriend of mine got her hair done there and it came out nice. I made an appointment for me and my other girlfriend to go there and get our hair done. I went with pictures of what I want. Both the owner and the hair dresser promised me they are capable of achieving that same look. The end result was horrible. My hair is now damaged due to the perm they gave me. Not to mention the perm did not come out anything close to the picture I showed them. (wish I can post pictures here...) I called and also went in person to try to have the matter resolve. The owner promised to refund my money but never did. Now I have to put in a disbute with my credit card company and am going to report them to B e t t e r Business Bureau.