To start it off, when we walked into the restaurant, we didn't even receive a menu! When one of the many waiters/servers we had that night approached us and asked us if we wanted drinks and hookah, we were left with just our drinks, waiting to be attended to. After we caught the waiter's attention and asked for menus, she replied with, ""Oh! I thought you guys just came in here for drinks!"" Ok, so that was number 1. Number 2, when my hubby and I ordered our food, which was lamb tagine and lamb kebab, we were thinking that it was going to come with rice and Moroccan bread, as stated on the menu, but it didn't. Instead, another waiter brought us our food along with one side of french fries and not Moroccan bread, but Italian bread. Hubby didn't even get fries! I called the waiter back and explained to him that the menu said our dishes come with rice, and he said that they had no more rice, then offering couscous or french fries in its place. I said that the couscous would do. So, he brought out couscous for me, but keep in mind that hubby never received his side. So, I called him back and told him that hubby's order was supposed to come with rice and he didn't receive anything in its place. He said, ""Well, the couscous was on the house, so we can't really give you another side of couscous."" Why not? The couscous was supposed to replace the rice that we didn't receive. Never again. Plus, they added a ""service charge"" of $6, which I'm guessing was because they knew they weren't great and wouldn't have received a tip from us. The music and setting were nice, until they started to develop technical difficulties with the CD and changed it to very loud, obnoxious rap music that totally didn't fit the theme at all. On a positive note, my lamb kebab was seasoned perfectly and the lamb in the tagine was very tender, (even though there were more peas, olives, and other additives in it to bulk up the lamb tagine than actual lamb).
Pros: Food is seasoned very well.
Cons: Too many to say in such a small box.