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Joseph Giannone Plumbing & Heating - Philadelphia, PA - Reviews page 1 - Judysbook

Joseph Giannone Plumbing & Heating

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1323 S Juniper St
Philadelphia, PA 19147
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(215) 278-9692
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Joseph Giannone Plumbing & Heating - Philadelphia, PA

Reviews

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( 4 )

Best

I hired Joe & Joe Jr. to replace 30 feet of my waste pipe, and to install a new high efficient boiler & hot water heater. The work was amazing and our energy bills are notably low...

Worst

So, after discovering a leak in my bathroom, I hired this company to investigate the leak. They travelled the one half mile to my house, told me the leak was due to a problem re...

Editorial review from Citysearch 6/26/2014

These guys strung me along for 3 days promising to fix a stopped up toilet. I live in a high rise building near Center City in a rental condo. My landlord said to call these guys to fix the problem, so I did. I was strung along for a few days with excuses why they couldn't send a plumber out right away. Finally, their receptionist promised to send a plumber at noon, three days after she originally promised me service, Noon rolls around and no plumber, so I called again. The same receptionist with whom I previously spoke said they will not work in my building because they can't get through the security, which is absolute BS. I told her to send a plumber immediately, as per her previous promise, but she said she doesn't have one available. I was on vacation, so at least I didn't have to take off work to be disappointed by this outfit. I finally ended up asking my condo manager for a recommendation for a plumber, which I should have done from the get go, although the condo association's rules and procedures book says that residents in my building are on our own for such repairs. Fortunately, the condo manager gave me the name of a plumber who owns a unit in my building, so he knows the management and the building well. That plumber (not some receptionist) actually called me back and we scheduled a time for him to do the work. Fortunately, I have access to other bathrooms while my bathroom's toilet was out of commission, but I wasted a lot of time dealing with this outfit for no good reason. more

Editorial review from Citysearch 7/19/2012

Do NOT use this company. They do not show up at all sometimes. Send a different repair person every time. Worst customer service I have ever had! more

Great, Honest, & Professional 3/25/2012

I hired Joe & Joe Jr. to replace 30 feet of my waste pipe, and to install a new high efficient boiler & hot water heater. The work was amazing and our energy bills are notably lower than any of my neighbors. Plus, their knowledge of available tax credits allowed me to install high efficiency units for the same price as conventional equipment. If you have plumbing needs, don't mess around, call these people. more

Competent, knowledgeable, professional HVAC work 11/22/2010

Had a completely new high efficiency furnace & AC unit installed by Joseph Giannone, including wiring, piping, controls & flue. Got a few quotes & they were very competitive. I was completely satisfied, particularly with Joe's knowledge of the equipment and the energy rebates available. They cleaned up thoroughly and removed the old units. Installation was done professionally, on time and for the quoted price. I would gladly use them again & I recommend them to anyone. more

Joe = Great HVAC work 2/1/2010

Just in time for the big freeze, my heater decided to stop working. Joe was able to come over that afternoon, the same day I called. He showed within the appt window and diagnosed the problem to be a bad transformer or gas valve. (and you should have seen the hacked up wiring that the previous owner rigged up) He didnt have a transformer in stock, so had to come back the next day. He came back on time and hooked up the new transformer, but the heater still didnt work. Must be the gas valve. Replaced the gas valve and viola, it worked. He did a great job and didnt charge me for the transformer bc he was not 100% sure that was the problem. Regardless, I had heat that day thanks to Joe. I would definitely recommend these guys for your heater and AC needs. Pros: Punctual, knows VERY OLD heaters, respectful more

bad experience 2/17/2009

So, after discovering a leak in my bathroom, I hired this company to investigate the leak. They travelled the one half mile to my house, told me the leak was due to a problem related to the caulk in my shower, and that the charge would be $75. Even though he could explain in detail how to fix such a problem and that the materials weren't expensive, he wouldn't actually do it himself. Seriously? I would have thought carrying around caulk and taking the 5 minutes to fix such a problem would be something within a plumbers job description. And I tend only to hire people who make a real effort to be helpful, so I would never recommend this company. more

disappointed 2/17/2009

So, after discovering a leak in my bathroom, I hired this company to investigate the leak. They travelled the one half mile to my house, told me the leak was due to a problem related to the caulk in my shower, and that the charge would be $75. Even though he could explain in detail how to fix such a problem and that the materials weren't expensive, he wouldn't actually do it himself. Seriously? I would have thought carrying around caulk and taking the 5 minutes to fix such a problem would be something within a plumbers job description. And I tend only to hire people who make a real effort to be helpful, so I would never recommend this company. Cons: expensive consultation. no results more

excellance 9/9/2008

I would wait all month to have someone like Joe and his crew to do any work in my house more

Service you can trust 8/30/2007

Fast, efficient and affordable. They get the job done right. Joe and his staff show a nimble endearment to the customer and their work. First class customer service from the answering service to the office staff to the serivce technicians. Above all they are trustworthy, giving you the service you need without the scar tactics. Doing business the way it should be done, fair and honest. They put the customer at perfect comfort level. Joe Gianone is a true professional and craftsman. His type of work ethic is rarely seen in the plumbing industry anymore. more

Disappointing 9/1/2005

So, this guy (these guys?) did the last piece of work on our remodel job when the original plumber that was contracted started having health issues. He's done work on many houses on my block, so I figured I'd continue to give him business. I'm sitting here after having to make an appointment a week in advance. I made the appointment for before noon, because I have to start getting ready for work at 2pm. So far he's no-call, no-show. I had to call his office (11:40am) to find out that he doesn't know when he'll be able to make it out. This is just to get an estimate. I ready hate it when people waste my time. more

Disappointing 9/1/2005

So, this guy (these guys?) did the last piece of work on our remodel job when the original plumber that was contracted started having health issues. He's done work on many house on my block, so I figured I'd continue to give him business. I'm sitting here after having to make and appointment a week in advance. I made the appointment for before noon, because I have to start getting ready for work at 2pm. So far he's no-call, no-show. I had to call his office (11:40am) to find out that he doesn't know when he'll be able to make it out. This is just to get an estimate. I ready hate it when people waste my time. more
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Owner Message

  • Joseph Giannone Plumbing and Heating provides commercial and residential plumbing and heating installation maintenance and repair.. Heating Services* Heating Repairs &amp; Installation* Water Heater Repairs,Furnace Repairs,Boiler Repairs,Plumbing

Additional information

  • Hours:

    Weekdays 8am-5pm Weekends 9am-4pm
  • Neighborhoods:

    South Philadelphia, Bella Vista/ Southwark

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