they told me there was a service charge to come to my home, apparentl,this was just to come there and not include an estimate. The Gentleman sa1id3 it was not covered and told me it would be 300.00 to take it and to look at it,. with no guarantee, after all it was less than 100.00 new. When I put it out in front of the house for the trash, their van picked it up. They must have known I would trash it after what they told me.