I've been to this hair salon about 10 times. They only charge $11 for a walk-in, $20 if you make an appt. Of course you get a wash & dry for $20 and only a cut for the $11. There are a bunch of stylists who rotate the people coming in. I've always gotten a good cut, much better than supercuts. I would recommend this salon. (They also have tanning booths, too).