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John Betlem Htg & Cooling Inc - Rochester, NY - Reviews page 1 - Judysbook

John Betlem Htg & Cooling Inc

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898 Clinton Ave S
Rochester, NY 14620
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(585) 271-8888
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John Betlem Htg & Cooling Inc - Rochester, NY

Reviews

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Best

Excellent service, excellent pricing. Very professional & friendly.\r Honest & trustworthy, will recommend them to anyone who needs service without ant hesitation. I can not rav...

Worst

I was properly charged $79.00 for service/diagnostic charge, but was not given an estimate of the total repair cost. I was then charged $228.12 for a Turbo 200 Capacitor that reta...

Parts Price Gouging 6/14/2012

I was properly charged $79.00 for service/diagnostic charge, but was not given an estimate of the total repair cost. I was then charged $228.12 for a Turbo 200 Capacitor that retails for less than $74.50. When I questioned Mr. Betlem about this charge, he stated that this is normal business practice. He also stated that his repair rate is $225.00/hour, but admitted that the service person was only here for 15 minutes. I asked for a price adjustment on this part, but Mr. Betlem refused to adjust the price. None of these rates or amounts are stated on his invoice. I offered to return the part installed, but Mr. Betlem refused to refund me the cost of the returned part. I feel that this is a customer price gouging for the simple repair of a motor plug-in capacitor. more

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Reliable 8/3/2005

We hired Jon Betlem to clean our furnace before we moved. They were very helpful on the phone explaining the services they offer and the prices associated with those services. They were able to come out and get the job done quickly, within a week. Th technician was courteous and respectful of our home. I checked around for pricing and Jon Betlem was within the average range of prices I received from other vendors. I would use them again. It was also convenient that they took credit cards. more
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Owner Message

  • Betlem John Heating And Cooling in Rochester, NY is Family Owned & Operatedand offers Sales & Service of Air Conditioning, Electronic Air Cleaners, Gas Fireplace, Gas Furnaces, Heat Pumps, Expert Duct Cleaning & Sanitizing and more. Betlem John Heating...

Additional information

  • Hours:

    24 Hours Service, 24 Hour Emergency Service Available
  • Neighborhoods:

    Swillburg

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