Dr. Richards delivered my first child and I was really impressed with her. Right before I delievered my child, the office policy changed and they no longer contracted with any insurance companies, but this did not affect people already receiving prenatal care from her, so it didn't affect me at the time. When it came time to select a doctor for my second child, I did not initially go back to Dr. Richards because it would be so expensive to go since she did not contract with insurance (any insurance, not just mine). However, once I went to a different provider that did take insurance and saw the difference in the level of care, I decided that it was worth it to take money out of saving and pay out of pocket to receive the level of care that Dr. Richards provided. For example, she was very thorough, she called me personally at home to check on me and also to notify me of lab results (instead of just having her nurse do it) and in addition to checking on me periodically when I was in labor she also was there for the entire pushing stage of labor (not just there to "catch the baby").