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Jo-Ann Fabrics & Crafts - Grand Rapids, MI - Reviews page 1 - Judysbook

Jo-Ann Fabrics & Crafts

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2331 Alpine Ave NW
Grand Rapids, MI 49544
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(616) 363-3223
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I have been here twice since moving to our new home. Both times I was very disappointed at the lack of service offered to me. I had my 4 year old and 2 1/2 year old with me (they ...

User review by heidi6kids 12/26/2005

I have been here twice since moving to our new home. Both times I was very disappointed at the lack of service offered to me. I had my 4 year old and 2 1/2 year old with me (they were well behaved) and I got the feeling that young children were not overly welcomed. I will never return to this store for anything. I will try other fabric stores where service seems to be better and my business is appreciated. I worked for Field's fabrics in the past and in my book, customer service is #1 on my scale of what's important. BRING BACK REAL CUSTOMER SERVICE!!! Cons: terrible service, rude, crowded more
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