I have a Mercedes Benz SL600 that needed a new top. The plastics were yellowing and I got the ez-top which many have used and brought it to Jim's Top Shop. They have stock mounting holes and others have had great success with them. My car was 'done' and there was a one inch gap on both sides. How they could let this leave the shop without telling me this might be a problem is unacceptable. Granted it's only $500 for labor, but customer service and feedback is sorely lacking. I took it around the corner to what seemed to be a slightly shadier area and that owner was immediately knowledgeable of what was done wrong. Jim's shop pawned off the blame as flawed design. Odd how tons of other SL owners never had a problem with EZ top. EZ top was very helpful on the phone and basically said that Jim's screwed up and wasn't fessing up. Now with my top up, the wind whistle is annoying to unacceptable for a higher end luxury convertible. They seem to have a lot of business and decent custom type jobs. I have no idea how they screwed mine up so much, even after I dropped it back off again to have it 'readjusted'. now I have two holes showing on the back section where the screws used to be. Perhaps I got unlucky and had a flawed EZ top. but the fact that no one else has problems and the other shop was well aware of what was done wrong, I'm loathe to recommend Jim's top shop to anyone unless you have a 2002 pontiac sunbird or some other piece of junk that you won't mind them screwing up your top. The owner (not named jim by the way) did seem to want to try and correct it but i think the initial damage was done on the install adn no amount of 'fix' would correct a bad install. I wish i just took it somewhere else to begin with. I can't even take the car to the car wash now because the water sprays into the back section of the car. Your mileage may vary depending on car, but if you have something nice, take it elsewhere.
Pros: Been in business for a while. Early hours
Cons: No late hours. Not very organized/computerized