terrible.. no way the same as the orginal in west philly. if you want a real jims steaks head over to west philly location. springfield location service was down right bad. ordered 5 steals with wiz... like we were bothing them. meat was tough. rolls seamed like day olds. take my word for it. springfiels and ne locations arent the same .. or even close to the orginal in west philly.
Cons: terrible service, food, servers talking to each other more then customers.