Jiffy Lube Oil Change & Multicare

If you want a bad experience changing your oil go here. We've unfortunately been here 3 times because it's the closest one to our house and we for sure reason forget how bad it is until we go back again. Never again! Terrible customer service, rude/arrogant employees, they're slow, and you leave feeling you've been taken. Go to the one more east on the same road - much, much better. However, I'm thinking of not using Jiffy Lube anymore due to my terrible experiences at this one. Cons: Worst customer service, try to sell you on things don't need more

The location on 3300 South and Main Street pulled out the fuses for my brake lights and wanted me to pay them to replace the lights (I found this out when I got home and noticed the fuses were not pushed all the way in. Once they were, the lights worked fine). They also tried to sell me additives, charge my insurance company $90 to repair two dime size chips in my windshield, said I had a transmission leak (though the fluid was marked as full and not filled by them), had an oil leak, (though no oil stains mark the spot where I park my car every day and I was down 1/2 qt as usual), and a host of other things that I either didn't need or were incredibly over-priced. All I came in for was an oil change, and they wanted me to leave paying them hundreds of dollars.\r \r I should have known better than to let Jiffy Lube touch my car, and certainly will never go back again. Cons: Liars, create problems that need to be fixed more

Went for an oil change and came out with a headache and a need for a new oil pan. They stripped my plug and claimed to have fixed it. No such luck. My car is still pouring out oil and I now have to get a new oil pan. I've always given Jiffy Lube the benefit of the doubt, even after hearing multiple horror stories, but I now have one of my own to tell. Go elsewhere. more