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Jiffy Lube - Federal Way, WA - Reviews page 1 - Judysbook

Jiffy Lube

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32836 Pacific Hwy S
Federal Way, WA 98003
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(253) 838-6551
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Main categories:

Oil Change

Related categories:

Automotive , Auto Repair & Service

Reviews

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( 2 )

Best

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Worst

One day after getting a routine oil change at Jiffy Lube I came to learn that my oil drain plug was stripped and oil was quickly leaking out of my car. I immediately went back to...

If you want quality work GO ELSWHERE 6/29/2010

One day after getting a routine oil change at Jiffy Lube I came to learn that my oil drain plug was stripped and oil was quickly leaking out of my car. I immediately went back to Jiffy Lube and told them what was going on. I spoke to several people looking for the manager and after he turned up I told him I was there the day before and that my car was now leaking oil. He assured me that this was NOT their fault but would rethread it. Problem solved right, NO 3 months later I took my car into a shop because once again it's quickly leaking oil, only to find that Jiffy Lube used silicone to ""rethread"" or make the hole tighter for the plug to fit in. Now I get to spend $800.00 to get a new oil pan and plug for my car that worked great and had no oil leak prior to my visit to Jiffy Lube on Pacific Hwy. I will NEVER go back to any Jiffy Lube! On top of it all the manager asked me out to dinner to fix their mistake. Cons: Terrible customer service, more

Bad customer service 10/15/2007

Young adult boys working and unable to communicate well with customers. Very defensive and has selective hearing. Workmanship is poor. more
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Editorial

  • Well-known chain offers oil and maintenance services, including fluid replacement, battery checkups, tire rotation and fuel-system cleaning.

  • 7/30/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Sat. 8am - 6pm;Sun. 9am - 5pm
  • Payments:

    American Express, Discover, Visa, Master Card

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