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Jerry's Little Car Shop - Kent, WA - Reviews page 1 - Judysbook

Jerry's Little Car Shop

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1517 Central Ave S
Kent, WA 98032
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(253) 854-9600
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews

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Best

I have used JLC for 15 years now. There is no better Mazda shop around. They don't fix things that don't need to be and they are very good with rotary cars. Their prices are fair,...

Worst

I ended up paying almost double of his quote $2000.00 difference get your quote on paper......

Very Rude and is a lier and dishonest 9/20/2011

I ended up paying almost double of his quote $2000.00 difference get your quote on paper...... more

Rude - no customer service 6/8/2011

One of the worst experiences I have ever had with a car repair shop. Owner Jerry was the rudest person to me over the phone and in person. I took my kid's vehicle in (for the second time) for a diagnostic review. He treated me like I should know as much as him, and was put out to have to spend more than 2 minutes on the phone to explain his findings. When I came to pay, it was after hours - but his door was open and his "open" sign was still on - I reached out my hand to pass over a check ("ready to accept a payment?"), Jerry grunted at me (no words), looked disgusted at me, took my check, tossed it on his counter and closed the door in my face. Jerry must have more business than he has time for. The other posts seem to feel they get good repairs, but if you go to Jerry's, expect to be treated like a worthless nobody. If you think traditional customer service is a valuable part of the car repair experience - DO NOT GO TO JERRY'S! I will never go back and will steer everyone I can away from this terrible person. more

Great Reliable Service 12/8/2005

I have used JLC for 15 years now. There is no better Mazda shop around. They don't fix things that don't need to be and they are very good with rotary cars. Their prices are fair, and Jerry will give you great advice on things you may wish to add on to your vehicle. I would not take a major repair anywhere else. more

Decent place to get your Mazda repaired. 8/9/2005

A while back, our 1991 Mazda MPV suddenly died. We took it to Jerry's Little Car Shop, where they specialize in all types of Mazda cars. The owner quickly told us that the onboard computer needed to be replaced and we trusted him to do the job because he was very proficient at handling Mazda repairs. We had the car back in about a week, but the bill was slightly higher than we had hoped. It was in the $1000 range for everything. The computer was the major expense, costing around $750. Labor was just average and was slightly on the higher side. If your Mazda car ever needs to be fixed, the place you should trust is Jerry's Little Car Shop. more
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