Would not recommend this dentist for young children. Hung out in waiting room for 30 minutes. Exam areas are small, cramped with equipment that was too large for room, kept banging my head and my kids were very frightened. DR Bates did not help, very clear that my kids were a nuisance to him. He walked out of the exam room with out even acknowledging me after glaring at my kids for 10 minutes. The nurse was friendly. Will not be going back. Very bad experience for my children.