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Jenger's Exclusive Expressions - Solvang, CA - Reviews page 1 - Judysbook

Jenger's Exclusive Expressions

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485 Alisal Rd Ste K1a
Solvang, CA 93463
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(805) 688-9379
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Gift Shops , Stationery

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Retail Shopping

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I was very taken with the clothes and purchased a very sizable $$ order. When I received the order, many of the items were not as expected. I sent some of them back (never worn)...

Unique clothing but not customer oriented. Do not buy here. 7/27/2008

I was very taken with the clothes and purchased a very sizable $$ order. When I received the order, many of the items were not as expected. I sent some of them back (never worn) and asked for a credit on the items that had not been altered. All of the items I sent back were from her store (no custom painting)and could have been sold very easily. (I kept all items that had been altered for length.) Jenger not only would not refund any of the order but did not take the time to call me, write to me, or in any way respond other than to send the items back to me. So, do not buy anything from this store because she is not interested in keeping customers happy if they are not happy with her clothing. I made a reasonable request that any respectable, honest business would honor. The worst customer service practice I have ever encountered. Buyer Beware!! Pros: Unique clothing Cons: Poor customer service, rude to customer if customer is not happy more
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