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Jelena Behrend Studio - New York, NY - Reviews page 1 - Judysbook

Jelena Behrend Studio

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188 Orchard St Ste GRD
New York, NY 10002
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(212) 995-8497
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Jewelry

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Reviews

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Best

When first shopping for an engagement ring, I was discouraged until I came across Jelena's jewelery. I fell in love with the attention to detail and handmade yet classic aestheti...

Worst

The jewelry may be decent, but it is NOT worth it to have to deal with the owner. She yells and generally treats people with disrespect. Only a masochist could possible enjoy a ...

Unique and Personal Jewelery, Unique and Talent Artist 4/25/2012

When first shopping for an engagement ring, I was discouraged until I came across Jelena's jewelery. I fell in love with the attention to detail and handmade yet classic aesthetic. Frankly I was nearly deterred by some of the negative reviews, but decided to email Jelena for a studio visit anyway. Jelena was the first jeweler we visited in searching for an engagement ring. After our initial visit, we knew as soon as we left that we didn't need to go anywhere else and that her jewelery was perfect for us. Jelena personally is very passionate, like most artists are, about what she makes. She is opinionated about which metals, stones and styles might work best for her customers budget and aesthetic. As our jeweler, we were happy to have someone who was honest and easy to talk to about these things. At no time did we feel like she was trying to up sell us, nor did we feel that she was ever rude as mentioned in previous reviews. I couldn't be happier with the engagement ring Jelena made for me. Just recently we ordered our wedding bands and had a lovely experience. We respect Jelena as an artist and look forward to working with her again. more

We love Jelena Behrend Studio 9/12/2009

We love Jelena Behrend Studio. The first time my husband and I visited the studio was for our wedding bands. I bought something from Jelena years ago and remembered her name while searching the internet for a jeweler. I remembered how special the piece was that I bought years ago, and I just knew this will be the right place for us to have our wedding bands made. Especially after an awful experience in another jewelry store where the sales person did not listen to our ideas and wanted to sell us something that was expensive and not our style. Our first appointment at Jelena's studio was totally opposite of our experience anywhere else. Jelena greeted us and made us feel comfortable from the second we stepped into her studio. This is not your typical jewelry store, it is more of an artist studio and her jewelry are one of a kind pieces of art. The jewelry is displayed with lots of creativity and style. The studio is decorated with antiques and rare personal items, which gives the space a certain charm. Jelena has a gift. Not only in her craftsmanship but in the way she is able to assist and determine what she thinks fits your style. Her staff (Ruta) was delightful and very professional. We ended up with two beautiful, very special wedding bands that were worth every penny that we spent. We can't thank Jelena enough for her beautiful work! We went back for my 30th birthday present and again it was a great experience. We visited her studio many times since then and we will continue to. Jelena in our opinion is a great artist, a very special person that makes one of a kind jelewry that is very hard to find. We can suggest this jelewry store to anybody that looks for a different kind of experience and that is open to something new and very special. Pros: one of a kind pieces, one of a kind experience Cons: none more

Mediocre Jewelry, RUDE service 7/24/2009

The jewelry may be decent, but it is NOT worth it to have to deal with the owner. She yells and generally treats people with disrespect. Only a masochist could possible enjoy a visit to this store. I'd also like to note that however mildly fashionable her jewelry used to be, she now designs for the Jonas Brothers. So if you want to get yelled at and overcharged to wear jewelry that appeals to boy bands, go ahead, but I'd strongly encourage you not to support this business until they learn to treat customers and fellow humans with the courtesy and respect we all deserve. Cons: snooty and mean, not worth it for product more

Jelena designed a gorgeous one-of-a-kind engagement ring for me that I adore! 3/5/2009

I met with Jelena to talk about designing a custom engagement ring after seeing her engagement ring collection online. She is absolutely charming and was so wonderful in helping me to figure out exactly what I wanted in designing my ring. She gave me great advice and ultimately created a ring that is so beautiful and so perfect for me. I'm completely in love with it. She gave me a great price as well. If you want a unique ring that fits you perfectly, you should definitely make an appointment with Jelena. She can really help you to create exactly what you want for a reasonable price. She does beautiful work and is a pleasure to work with. My fiance and I are going to get our wedding bands designed by her too! Pros: Amazing craftsmanship, one-of-a-kind pieces, prices, Jelena! She's awesome:) Cons: None at al. more

Whatever happened to the customer is always right? 1/17/2009

The owner is an absolute nightmare. She spoke to me...sorry yelled at me...just as you would expect an abusive boyfriend to speak to you. For the attitude that she produces one would think the products she offers would be anything above average. Quite frankly they are not. more

Amazing All-Around Customer Service! 8/15/2008

After shopping for wedding bands at boutiques (and hearing salespeople say things like ""I'll fax the factory in Vietnam for a quote on that style""), we fantasized about finding a local artist to create something for us. Jelena was a dream come true. Walking into her LES studio is a trip back in time to when local artisans could afford to have shops in Manhattan. Her personality is vibrant - between her assessments of the what colors would be most flattering on you, she'll delight you with strange observations and humorous rants in her Serbian accent. I suspect that some of the other reviewers here haven't gotten her sense of humor. But we found her hilarious, bright and charming. As a craftsman, we found her to be generous, affordable, and profoundly interested in our satisfaction with her work. We discussed every aspect of the look of our rings with her, and she custom crafted something amazing for us. We love our rings. And we loved our experience working with Jelena. Pros: Skilled artist, very customized service more

Reply to 06/01/2008 review 6/9/2008

Jelena Behrend Studio does not work with metals and stones provided by clients and sells finished product only. Review below is fictitious and has no merit .\r more

Long time fan. My favorite jewelry! 5/12/2008

I have been shopping at Jelena Behrend Studio since i was in college and lived in LES. I asked my fiance (now husband ;o) to get my engagement ring at Jelena's studio, we got our wedding rings there and just yesterday I got my first Mother's day present which I am so excited about and that's why I decided to post my review here. I got most amazing necklace with my newborn's, my husband's and mine initials and it sure made my day! It is simple and timeless- I know I will be wearing it all my life! Thank you Jelena for all the work you have done for me and my family! Every piece created by you is amazing and precious! Pros: great customized pieces Cons: i have not experienced any more

WORST CUSTOMER SERVICE EVER!!!! 5/9/2008

I ordered a customized ring, engagement one, the true market value for it is $400-$500, i paid $1,200, for her effort, though!!! NO WAY!!! \r Anyway, i miss the size for half size , so i told her and i went back there asking about it, she wanted to charge me $200 more and make me wait for a week, just for resized it.\r She complained to me and blame me for my mistake. I was the customer, i paid $1,200, so i think i deserve some respect for me and my fiancee. I didn't need her complain, she was rude, unproffesional, b..ch, shouting and make my fiance feel horrible. She doesn't have any manners and her work is not that good. It was the worst customer service i've ever had. STAY AWAY!!!! Pros: nothing Cons: all more

WORST CUSTOMER SERVICE EVER!!!! PART 2 5/6/2008

I went to 47th st, they resize my ring in 3 days and they charged me only $20. I can't believe this woman....\r What a b...ch!!! STAY AWAY FROM HER!!!! Pros: nothing Cons: all more

Excellent Experience 3/20/2008

I had my engagement ring made here and also both of our wedding rings. I found Jelena to be very knowledgeable and helpful in the whole experience. She even steered us in a more cost effective direction given that we were on a budget. We only had to go a couple of times and she even suggested that we go check out other places to make sure that we wanted her rings. On reading other reviews I definitely didn't have a bad experience. Jelena doesn't sugar coat and won't lick your feet, but she is straight up and direct. Some people might see this as being rude but I was grateful that she wasn't trying to BS us. We only had to wait about a week to get our rings too. Pros: Unique product, custom made, reasonable cost Cons: Need to make appointments, not really a con though. more

Could not be happier! 10/16/2007

I just recently have purchased my wedding ring at this studio and decided to post my own experience, after reading these 2 previous reviews, which i disagree with. I found this studio through city search ,acctually ,and after viewing Jelena;s website, i decided to make an appointment. I set up the time with no complications and Jelena nicely welcomed me at her place. She politely and graciously helped me to chose the design (even advised me how to save some money!!!) and i received my ring in several weeks, perfectly on time and exactly how i wanted and imagined, if not better. I had great experience, which i will never forget, i will definetely want my husband getting my christmas presents there ;o) Pros: great custom work Cons: experienced none of them more

Be Afraid! Be Very Afraid! 10/1/2007

I have to second the other user review for this location. The ""designer"" is horribly rude, unclear about her business expectations, and generally was not up front with me. I recently contacted Jelena to design an engagement ring. Through the course of several meetings, phone calls, and emails, she refused to discuss simple questions like the price and deposit amounts. She then had the gall to set up an appointment where she screamed at me for asking these questions! I do not want someone like this designing anything that will be an integral part of my life. Cons: Rude staff, inability to answer questions, waste of time, disorganized, huge markup more

AWFUL!!! 9/25/2007

I don't know who wrote that this woman is chill it's so not the case. She must have wrote her own description. Ugly stuff bad attitude and that is being kind. Don't shop here! I wish I could give it zero stars but 1 is the lowest rating allowed. Pros: zero more
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Editorial

  • The Scene
    Owner and designer Jelena Behrend is so mellow that on a warm summer evening, you're likely to see her standing outside her store, holding court with friends and locals. She...

  • 4/10/2006 Provided by Citysearch

Additional information

  • Payments:

    Visa, Discover, Master Card
  • Neighborhoods:

    Downtown, Lower East Side

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