I've been going to Mela at Jeffrey Stein for almost two years, she's been just great helping my hair recover from a haircolor disasater made worse by a color-stripping nightmare at another local salon. She's gotten me back to the color I want with gentle products, and kept my cut fresh with little updates and changes as I've requested them. Everyone at the salon is polite, friendly, and professional, and for NYC the prices are really reasonable. This is not a deluxe salon, but it's always a pleasant experience to go there. Highly recommended, esp Mela!