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Jefferds, Ann, Md - City Creek Internal Medicine - Salt Lake City, UT - Reviews page 1 - Judysbook

Jefferds, Ann, Md - City Creek Internal Medicine

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324 10th Ave Ste 160
Salt Lake City, UT 84103
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(801) 408-5151
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Reviews

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Best

I've read and understand the negative comments below. I had some of the same frustrations. However, I've stuck with Dr. Jefferds because I've never had a better doctor. She's tho...

Worst

Over twenty years in Salt Lake, I am first to see such a disorganized office. First of all, they filed an insurance claim a year after my visit. Even with this horrible billing ma...

Things are different now 5/12/2010

I've read and understand the negative comments below. I had some of the same frustrations. However, I've stuck with Dr. Jefferds because I've never had a better doctor. She's thorough, thoughtful, smart, and without question cares about me in the office or if I run into her at Costco. I have called when I need an answer NOW, and the staff will go and come back with it. She considers my health, well being and my pocketbook first and foremost. She is creative in her recommendations for treatment, eliminating unnecessary time, office visits, money and worry. Doesn't get better. Pros: Fabulous Docs & Staff Cons: None that come to mind. more

Dr Jefferds 5/3/2010

Having gone to Doctor Jefferds several times, I've been very happy with her. She cares about me as a patient and tries to use procedures that will work with my health plan so as to not be too expensive for me. Very friendly and knowledgeable doctor. Having the lab right there is a definite plus. Pros: Great doctor. more

Good doctors, not so good front desk 7/17/2008

I agree with the previous comment -- the front receptionist area is not good. I've had a few unnecessary run ins on the phone and there seems to be a lot of turnover. The office building is a little dated but it is easy to get to and right by LDS Hospital. more

Horrible billing and management 8/15/2006

Over twenty years in Salt Lake, I am first to see such a disorganized office. First of all, they filed an insurance claim a year after my visit. Even with this horrible billing management on their side, it is unacceptable for them to transfer costs onto the patient. However, these egregious violations continued at City Creek Internal Medicine. I was falsely overcharged, took time replying, but they continued to disregard me, heckling me with bill statements, and refusing to justify why they overcharged. They eventually came up with a reason, which through reasoning, I showed was tantamount to deliberately tricking and overcharging me. The secretaries are unbelievably disorganized and are stubborn, not the nice sensible ones you expect from hospitals where patients are treated as guests. The doctors are fine. But as a whole, avoid this place. City Creek Internal Medicine has been an horrible experience. Pros: Doctors are decent Cons: Office staff is horrible, rude, and caused alot of billing problems. more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Greater Avenues

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