Over twenty years in Salt Lake, I am first to see such a disorganized office. First of all, they filed an insurance claim a year after my visit. Even with this horrible billing management on their side, it is unacceptable for them to transfer costs onto the patient. However, these egregious violations continued at City Creek Internal Medicine. I was falsely overcharged, took time replying, but they continued to disregard me, heckling me with bill statements, and refusing to justify why they overcharged. They eventually came up with a reason, which through reasoning, I showed was tantamount to deliberately tricking and overcharging me. The secretaries are unbelievably disorganized and are stubborn, not the nice sensible ones you expect from hospitals where patients are treated as guests. The doctors are fine. But as a whole, avoid this place. City Creek Internal Medicine has been an horrible experience.
Pros: Doctors are decent
Cons: Office staff is horrible, rude, and caused alot of billing problems.