I went in to have my long-ish bob trimmed. However, instead of a trim, the whole back of my head was cut close like a man's, with chin-length ""flaps"" of hair over my ears. What I left with bears no resemblance to what I looked like when I arrived. They offered to ""fix"" it, but because the hair is cut so short, the only fix was to cut off the rest of my hair into a pixie - not a good look for me. I refused to pay full price, and they agreed not to charge me because the cut is obviously not remotely appropriate for my age, body type and overall style. Stay away.
Pros: cheap and fast
Cons: distracted, inconsistent, poorly trained stylists