Good: everything! these are the most patient, kind people...I have been to many stores, asking, looking, and never getting proper help..i am soooo impressed and grateful for the help and attitude of these fine people..hey, if ya don't like them..get a life...its your problem. Bad: nothing. Improvements: nothing. Other: just wish they had clothes and more things i could buy, it just plain fun to shop there.....amen.