I've brought two different cars to Japanese Auto Tech, on four different occasions. The first time the work they did was fine (clutch), but only after bringing it back because the clutch cable wasn't attached/adjusted properly and it started slipping badly within a couple days. The second, was for a starter which they fixed without any issues. The third was for brakes, initially the brakes were fine, but within a month began vibrating, and after bringing it back for further repair a few times, and having the problem get progressively worse (vibration, grinding, clunking) I gave up. Recently, I took it somewhere else for the brakes and it turns out the core of the problem was a dragging caliper. Apparently Japanese auto tech was unable to diagnose this even though the brakes were dragging pretty bad on one side and probably had been for quite a while. The grinding and clunking was caused by a 3rd party disk that didn't fit the hub properly that Japanese auto tech installed as part of the repeated returns. A company advertising brake expertise should be able to diagnose a dragging caliper, especially when all the symptoms are there.
Pros: Friendly, and they really try to make it right.
Cons: The mechanics obviously aren't skilled enough