They are really under-handed and have questionable ethics there. Let me explain. On the 10th of December 2006, I bought something from them for nearly $200 in NYC. I wanted it shipped out West for someone's Christmas present. When it had not arrived at the destination by December 26th, I called to complain. They said there it had been ""mixed up"" with another order and HADN'T EVEN SHIPPED YET. They told me they'd call me back ASAP with more details. Well, over two hours later, I had to call them back as they never called me. They still had no concrete reason so I told them not to bother sending it. It wouldn't arrive until 2007 so what was the point anyway. I also told them that I was so mad about their unprofessionalism that I would call my credit card company to block payment to them since it wasn't in my possession. Well, I get a letter from my Credit Card company the other day saying that Western Spirit SHIPPED IT ANYWAY the next day DESPITE ME TELLING THEM NOT TO DO SO! There would've been no harm, no foul and I'd get my $200 back and they could keep their item but even after I told them not to, they did it anyway. HOW SHADY AND UNDER-HANDED IS THAT? So now, it's sitting somewhere in Idaho at someone's house who was going to hold it for me so I could pick it up there, but I had already left Idaho and returned to New York long before it arrived in Idaho in 2007. In sum, people at Western Spirit have NO ETHICS, NO DECENCY, AND SHOULD BE ASHAMED OF THEIR BUSINESS.
Pros: Ha, Pros and Western Spirit have no business being in the same sentence
Cons: NO MORALS, ETHICS, OR DECENCY