I went for my first eye exam and glasses here. I felt the people were definitely friendly enough, the doctor was efficient and thorough. My glasses were fitted and they feel great, I got them in about a week. I needed bifocals and they suggested the progressive lenses, this is the only thing I hate. Worse, I can't even use them at work since I am testing computers all day and the part of the glasses I need are at the bottom. I am using my grocery store glasses a majority of the time and my new expensive glasses to watch TV. I wish I had purchased something different, these are a complete waste of money.