Jaclyn's Bridal & Formal Gowns

Jaclyn's Bridal is a breath of fresh air. I am a wedding planner in Orange County and after several of my clients had a great experience with Jaclyn's I refereed my very own sister there after becoming engaged in 2008. She fell in love with the very first dress she tried on. There was NO RUSH and NO Pressure to buy the same day unlike other bridal stores. So when I myself became engaged the following year I also purchased my gown from Jaclyn's Bridal. Mindy the owner even let me special order my gown since she did not cary the particular style I wanted at no additional cost. I had nothing but the very best treatment and since then have referred all my brides looking for beautiful gowns at exceptional prices. more

I showed up an hour before my appointment time, and offered to come back on time, but the staff insisted they were not busy and would help me. However, the lady who was helping us was not helpful at all. While browsing the dresses, I found a couple to try on, and the sales lady was no where in sight. My friend had to carry the dresses to the dressing room for me. Then, when I was ready to try them on, I stood around for 10 minutes waiting for the saleswoman to help me into the dress. Finally, my friend decided to help me. After I got into the first one, the saleswoman remarked to her colleague, ""look they are trying on dresses by themselves."" She did not help me to cinch the dresses in the back, or help me in and out of any of the dresses. I tried on a few and left. I would advise brides to be to avoid this shop, as there are many bridal shops in the area with better service and selection. Cons: service more

I went to Jaclyn?s Bridal to have my wedding gown altered & pressed. They promised to finish one week before my wedding, but my gown wasn?t ready until 2 days before the wedding! They didn't even offer to deliver. more

I bought my dress at Jaclyn's Bridal. I appreciated the selection of less traditional dresses there. I didn't want a princess style, strapless ball gown and they had more options for me there than the other places I visited. It's a small shop and the selection felt hand-picked, which I liked. The owner Mindy really knows her stuff! She's extremely knowledgeable about alterations and what to do to a dress to make it work for your body. She wasn't pushy and she has excellent taste. She suggested jewelry and veil options that I loved. I ended up buying my jewelry there too, which I wouldn't have expected to do. She also added lace to my gown that was left over from a designer dress to help hide some cleavage. For one of my fittings, the dress wasn't ready so that was my only negative experience. But, to make up for it, Mindy added a beautiful train for free. She apologized and continued to give me great customer service and that made up for it. I appreciated that she didn't just make some lame excuse. The shop is priced mid-range for Southern California. I highly recommend Jaclyn's Bridal! Pros: Very knowledgeable owner, good range of dress styles, intimate setting more