I've taken my dog to the other local groomer and all three times, they cut her tail hair when I made a point of asking her not to. Jackie always remembers not to, is very sweet and knows her stuff. The place really needs a paint job and a new floor, but there's something homey about it. If you are a neat freak, go to PetSmart. I think that place feels like a hospital.
Pros: Really knows her stuff
Cons: Not super clean