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Jack Rabbit Self Storage - Virginia Beach, VA - Reviews page 1 - Judysbook

Jack Rabbit Self Storage

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600 Jack Rabbit Rd
Virginia Beach, VA 23451
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(757) 215-4359
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Jack Rabbit Self Storage - Virginia Beach, VA
Jack Rabbit Self Storage - Virginia Beach, VA

Reviews

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Best

I rented a 10x20 storage locker over the summer and had a great experience. When I returned from overseas, I found that the car battery on my Tahoe had died while my car was in st...

Worst

No one explained the use of the ""free"" truck before giving them my $. After driving up there on 3 seperate occassions to get the correct info on ALL of the documents needed I wa...

Editorial review from Citysearch 3/6/2014

Alice and Mike really knew their stuff! We had many questions for them regarding regular storage versus climate controlled storage - do we really need it? They showed us several different size units to pick from, the lot was very well kept (clean) and they offered us many extras including the sign up of a truck. Very professional people...we will recommend them to friends and family. TY! more

Editorial review from Citysearch 12/30/2013

These people rock! I was desperately needing to find storage late on a Friday and the manager worked with me (after hours) to get the paper work done so I could move in, pronto. A big thanks and happy holidays to these people. I appreciated the extra effort. more

Editorial review from Citysearch 10/28/2013

Best storage place in VA Beach! I call and I always get a person who is pleasant to deal with on the phone. The storage lot is always clean, open for most of the day and I feel safe storing my things there. I love the fact that they provided a moving truck free of charge! Thanks! Kev. more

Editorial review from Citysearch 9/22/2013

Jack Rabbit had the best prices and the right size space for what I was looking for . The online reservation and confirmation status worked like a charm; info was accurate and timely. Great time of the year to move into my new house and they appear to be very customer oriented! Thank you! more

Editorial review from Citysearch 7/2/2013

Husband and I needed a larger space to store stuff from our 4 bedroom house until we moved into our new house. The manager at this location helped us choose a good size unit for the right price (and no we didn't need climate control...it's overrated). We were impressed with the service, rental rates and cleanliness...overall a good choice for us. more

Editorial review from Citysearch 6/25/2013

Friendly folks with good service. Each space seems to kept up and clean. Pricing is fair and affordable. Good business. more

Editorial review from Citysearch 6/3/2013

many thanks for jack rabbit helping me with this storage....the prices were good prices the moving truck was there to use to move and the people helped me out allot. thanks...thumbs up! more

Editorial review from Citysearch 5/20/2013

Great service and great company to do business with, they were very helpful and they emailed me to let me know a truck was available next weekend for move in. Another company could not give me any information over the phone so I picked Jack Rabbit instead. Thank you.. more

Manager went the extra mile 12/17/2011

I rented a 10x20 storage locker over the summer and had a great experience. When I returned from overseas, I found that the car battery on my Tahoe had died while my car was in storage. I walked to the office hoping to call a cab and to my surprise, the manager volunteered to help me jump-start my car. It's nice to see someone go the extra mile for a customer these days. Thanks! more

UNSECURE & UNPOFESSIONAL!!! 4/14/2009

No one explained the use of the ""free"" truck before giving them my $. After driving up there on 3 seperate occassions to get the correct info on ALL of the documents needed I was overly frustrated being in the process of moving. I was shown at least 6 different units (all stating they were the same size but they were NO where near the same.) Most of the units were dirty and wet inside. I was told I could get a refund having not even used the unit but it would be issued by check and mailed to me...literally....whenever I get it. There is NO corporate office to contact and the manager on site provides no helpful information. It has been 2 weeks and still NO $! All Jack Rabbit says is ""we sent it."" The facility does not have guards as the site states and the coded exit NEVER closes! You must pay for gas in your ""free"" truck and dont expect the ""free"" lock if you don't ask. The home office was rude and didn't even bother to introduce herself with name and position...I could've been talking to the manager's mom. Went to MiniPrice storage...offered same itemms...much cleaner and more secured facility. DO NOT USE JACK RABBIT. IF SOMETHING GOES WRONG...YOU WILL GET NO HELP FROM THEM!!! more
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Additional information

  • Hours:

    9 AM - 9 PM Daily
  • Neighborhoods:

    Northeast, Northeast Virginia Beach

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