I been dealing with Jack Rabbit for more than 10 yrs. and I never had a problem with Joe and his staff. The two comments listed must don't interact with people very often and to say that it's a place for illegals to get plates. This is what you call judging the book by it's cover and not reading the material to understand the content. Just because a place is filled with another nationality other then yours tells me this person is a racist and a hypocrite. By all means, stop by the Norristown office and introduce yourself to Joe and you'll see what I mean by getting the personal touch of this company. A+++++ Service and Dedication to Customers!!!!!!